Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Houston come from postal codes 77002, 77009, 77019, 77008, 77006, 77081, 77052 and 77007.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,562 ratings
Thank you!
Problems in the last 24 hours in Houston, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 21: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (3%)
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Live Outage Map Near Houston, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Houston, Pasadena, Kinwood, Missouri City and Stafford.
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| City | Problem Type | Report Time |
|---|---|---|
 Houston | Total Blackout | |
| Houston | Internet | |
| Houston | Total Blackout | |
| Houston | Internet | |
| Houston | Internet | |
| Houston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Houston, Texas
Latest outage, problems and issue reports in Houston and nearby locations:
- 8. 24. Forever (@iam_MR713) reported fromHouston, Texas
Let me cancel NBA League Pass @Xfinity
- 𝑽𝑻𝑾𝑶 (@twogetHERhigh) reported fromHouston, Texas
@JohnnysRightEye @TeaSpillYT 👀 need that xfinity login
- KALLE 👾 (@kalleiscute) reported fromHouston, Texas
okay i got through the comcast sh*t. did laundry. did all calls and texts. changed garbage. cleaned machines. can i leave
- Easton 🔥 (@Easton_HR13) reported fromHouston, Texas
@Xfinity has the worst ******* wifi
- Esha Mae (@HtownNiesha) reported fromHouston, Texas
@comcastcares I wish y'all would stop making me change my password everytime I log in! That's annoying as hell..I have the same password for everything because I have a bad memory. Now stop it please!
- Capo (@CoreyLou_) reported fromHouston, Texas
******* Comcast and they damn outages smh
- March 30 🎉 (@VenteWest) reported fromHouston, Texas
I’m about to switch my phone service from Xfinity to AT&T the ceo have a 50% discount for his employees imma love this company and I get to wear 3 pieces suits 😌
- Ashley Ekster (@AshleyEkster) reported fromHouston, Texas
@Xfinity Yes and no. My service sporadically cuts off or becomes extremely slow. This is unacceptable.
- Ed Scarborough (@edscarborough) reported fromHouston, Texas
@comcastcares Once again your security updates screw up my connections. You block a legit inbound service; then you block a legit outbound service. Advanced settings created a nightmare. Disabled. Your engineers need to think things through. @eosdigitalhou
- mel (@melaniegcm) reported fromHouston, Texas
There's an Xfinity outage in my area. Can you NOT !
- Kathleen Mohn (@khmviolin) reported fromHouston, Texas
Really disgusted with @comcast and @starz!!! Removing the channel, not notifying customers, and charging to add it back it after subbing some no name channel and saying is is equivalent...YEARS of poor quality service!!! It’s time for a new cable provider!!!
- Susie Hatfield (@susie_hatfield) reported fromHunters Creek Village, Texas
@comcastcares @XFINITY @XFINITYproducts your customer service is horrible. The person on the phone was useless. Promised things the tech said can not be delivered. The tech that came to my home was incredibly shockingly RUDE. I basically worked for him for an hour! WOW 🤬🤯😡
- Logix (@DxRulz1) reported fromHouston, Texas
@Xfinity wow I switched from @ATT to you all on triple play and the tech cannot even figure out how to fix it so I get my 1 Gb service! Had zero problems with att. None now download speed is 88mps and his response uh we don’t really mess with Ethernet. WTF
- Brandon Ly 🔜 UBBI🥳 (@PapaBearBrandon) reported fromHouston, Texas
Bruuuhhhh are you serious we going into quarantine mode and xfinity has an outage in my area I am outraged!🤬
- Lisa Y (@LGY1285) reported fromHouston, Texas
@Xfinity - omg I have HAD it! Now I can’t access my DVR, it’s saying “unfortunately this tv box can’t play this program” wtf!! I understand there are bigger problems in the world but when you’re stuck in the house paying 200 for a service you can’t even use it’s enraging!
- Guillermo Ventura (@GuillermoV_1) reported fromHouston, Texas
@Xfinity worst customer service ever
- Bryan Selke (@UHCougarDude69) reported fromHouston, Texas
Damn @Xfinity app won't play the Liverpool game full screen on my phone. Not worth watching until I get home, I guess
- Ed Scarborough (@edscarborough) reported fromHouston, Texas
@comcastcares No. Took a few hours to track down the issue. At least generate an auto email when a source is blocked with a link to the page to disable. Almost impossible to find. Even with your online guide. @eosdigitalhou
- Logix (@DxRulz1) reported fromHouston, Texas
@Xfinity plz have a billing supervisor call me immediately. They want to sh*t me service off when I owe 0.00 but I do owe. Wtf
- Lex & the City 🇨🇱 (@futbolista_chi5) reported fromHouston, Texas
ok but i found d2 mighty ducks on @xfinity stream so it’s not all bad
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- The Snoozer (@seanwiedl) reported
@Xfinity @DevilsDontCare I will continue to pray for Xfinity's demise/bankruptcy. Easily the sh*ttiest and least customer-friendly company I have ever interacted with. Not only am I cancelling, I will urge everyone I know to cancel your ****** overpriced service.
- yuri (@skoalfan69) reported
Xfinity service is the ******* worst
- Paula Hendrickson Independent Contractor by Choice (@P_Hendrickson) reported
I thought Comcast had the world's worst automated phone system. Then I had to call @homedepot. Funniest part was when the voice system suggested I try texting instead—because I tried texting first and it suggested calling.
- yuri (@skoalfan69) reported
Xfinity customer service is the ******* worst
- 👻🎃cancel BOOture👻🎃 (@evilcourtjester) reported
@scgrmom Stupid comcast!
- EatMorePez (@EatMorePez) reported
@Ourand_SBJ How many channels carried by Comcast in that market have similar or worse viewership stats than MSG? You can bet your last dollar that Comcast will never tell.
- Joseph Pintozzi (@pyro2927) reported
@Xfinity @comcast Bold font on their website "GET SPEEDS UP TO 1 Gb/s!"Fine print: "but only for a year then we club your modem in its kneecaps 400mb/s also your upload is 2mb/s good luck taking video calls while working from home you dumb ****"
- Amber C. Carlyle (@AmberCCarlyle) reported
I just want to thank @Xfinity again for having such spectacularly crappy service. Thank you for bringing down the Internet in the middle of the work day with no warning. I can’t wait to have to work late on a Friday because of your /quality/ service.
- Ex Garnet | Jen (@garnetflash) reported
@ProferoPlays I have the same issue with xfinity HAHA I upgraded and it still goes down way too much. So dumb.
- Sinnie☘️🦂✊🏿🏳️🌈🏀⚾️🏈 (@JazDodgerUteGal) reported
@Syracuse_Ute @dish_answers I switched to xfinity 2 years ago when Dish took away HBO and some sport channels. I’ll never go back.
